FAQ
Q: Do I need a reservation?
A: Reservations are preferred. Walk-in guests are welcome when space at the curating table is available.
Q: Can I watch without participating
A: Rituals are private, hands-on experiences. Observation is not permitted.
Q: What age groups can participate?
A: Ages 16+ for indoor rituals. Children aged 7-15 may enjoy selected rituals on the terrace.
Q: Can products go in carry-on bags?
A: All HIVE packaging, except candles, was selected to meet TSA requirements. However, guests are responsible for monitoring TSA + airline guidelines for transporting gifts. HIVE is not responsible for replacing stolen, damaged, leaking, or confiscated items during traveling.
Q: Do you offer these rituals off-site?
A: We can accommodate *Group Experiences and *Enchanted Evenings with a Perfumer at your desired location.
SHIPPING + ORDERS
Q: Do you ship internationally?
A: We currently ship to the US + Canada only. Shipping takes between 3-8 weeks. Shipping times may increase in hurricane and holiday seasons.
Gentle Reminders
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Please arrive unfragranced.
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We recommend enjoying cocktails after curating to ensure your safety.
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Seating can only be guaranteed for on-time arrivals.
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All payments for reserved rituals or private sessions are non-refundable.
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No food or drinks are allowed inside the studio..
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Fur babies are not allowed inside the studio except those living at Flora or in the service.
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The minimum age to participate in children's rituals is 7 years old..
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Remember that all items are made for you upon ordering. Once items leave our studio, we are not responsible. Please be sure to explore your purchase before leaving.