Q: Are appointments required or can I walk in?
A: Appointments are highly recommended.. You are welcomed when space at the curating table is available.
Q: What forms of payment do you accept?
A: In studio, credit cards, debit cards (MasterCard, VISA, AMEX) and cash is KING. Ask for price when paying in cash.
Q: Can products go in carry on bags?
A: All of our packaging with the exception of candles were selected to meet TSA requirements. However, it is the guests responsibility to monitor TSA + airline guidelines for transporting gifts. HIVE is not responsible for replacing items stolen, damaged, leaking, or confiscated during traveling.
Q: Are rituals offered in English or Spanish?
A: Rituals are offered with the HIVE team in both English and Spanish.
Q: If I don't desire to participate in a ritual what can I do at that studio?
A: If you discover a fragrance you love, a member of the HIVE team will make your product for you while you wait or explore Flora Farms. If you are visiting with a companion that is enjoying an experience and you don't want to participate, you are welcome to explore the beautiful grounds or have a drink at our bar. Seats at the bar are reserved for guests only.
Q: How long does it take for my candle to cure?
A: Candles under 5 ounces cure in 30-45 min. Candles over 9 ounces cure in 1 - 1.5 hours. We recommend visiting HIVE before dinner reservations at the restaurant or you can relax in our garden.
Q: Does HIVE offer group and or team building sessions?
A: Yes, we welcome groups and can create unique experiences for team building. Send us an email.
Q: How many people can I schedule for a group visit?
A: We can comfortably accommodate 8 guests inside the studio. Upon availability, max 30 guests, will enjoy sessions at the lovely Potting Shed or the Perfumers Garden..
Q: Do you offer special experiences for brides?
A: Yes! We offer bridal party celebrations that include lovely *gift bags. Please email us from the connect page or click here to submit your special requests.
Q: Is gratuity accepted?
A: Gratuity is accepted and can be given in cash directly to the HIVE Curators. For parties of 4+, 18% is added upon arrival or when paying by invoice.
Q: Are all the raw materials used 100% natural?
A: Yes. All raw materials used in the studio are 100% natural. Materials used for private sessions include some synthetic materials. The Perfumer will be sure to alert when natural ingredients are not used.
Q: If I want to order more products from the HIVE, will you ship to USA?
A: Of course! We hope you love your creations and if you keep your formula card, we can ship your exact fragrance and or formulation. Please allow 6 - 8 weeks with exporting and grace where packaging is concerned. Once items leave our studio, it is out of our hands how custom agents handles items. Tracking + monitoring of shipped items is the responsibility of the customer. Once a tracking number is received and packages leave our studio, we are no longer responsible
Q: Are Sacred Sessions available via Zoom after my first session?
A: *Yes! You can continue your journey via Zoom.
Q: Do you offer these rituals off site?
A: We can accommodate *Perfume parties and *Enchanted Evenings with a Perfumer at your desired location.
Q: Are gift certificates available?
A: Yes, e-gift certificates and fragranced ceramic cards are available.
Q: Are there other HIVE Fragrance Studio locations?
A: Not yet.
Q: Are children's parties available?
A: Yes! We adore children and we would be happy to curate a special perfume making, edible lip scrub or lip gloss class in our garden.
*additional rates will apply
Please arrive un-fragranced
Please share if you have any allergies with the HIVE team
No smoking or vapes are allowed in the studio or in the garden
You are welcomed to visit our Pinterest page to review all the ingredients we offer prior to your visit
All ingredients may not be available during your visit due to seasonal availability and exporting
Please arrive 5-10 minutes before your scheduled appointment allowing time to review all the beautiful natural ingredients we offer
Seating cannot be guaranteed for late arrivals
All payments for sessions are non refundable
All HIVE items are custom made for each individual guests and are not eligible for refunds or exchanges
For groups, we will begin your experience on time. For guests that arrive late, their seat is reserved and we will catch them up
No food or drinks are allowed inside the studio
No outside food or beverages vendors are allowed in the studio. For private events, all food and beverages will be purchased|provided by Flora Farms. *Exceptions are made for wines and cakes.
We recommend cocktails be enjoyed after curating to insure your safety. (One prior might not hurt)
Fur babies are not allowed inside the studio except the ones who live at Flora or in service
Children 16+ are welcomed at the curating bar but must be accompanied by a parent or guardian
The min age to participate in the enchanted garden rituals is 8 years old
*additional rates will apply